How to recover my username or password?

If you have forgotten your login credentials, please use the following steps to recover your username or password:

Recover Username:

  1. Go to .MY Domain Registry system page
  2. Click on "username" just above the login button
  3. Enter your Contact Code (refer to this article for contact code)
  4. An email will be sent to your registered email.
  5. Follow the steps outline in the email.

Recover Password:

  1. Go to .MY Domain Registry system page
  2. Click on "password" just above the login button
  3. Enter your Contact Code (refer to this article for contact code)
  4. Fill in your username (refer above if you've forgotten your username)
  5. Click on reset password button
  6. .MY Domain Registry will send you email to reset password.
  7. Follow the steps outlined in the email.
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